Privacy Policy

PRIVACY POLICY

1. Introduction
   Honour & Co. respects your privacy and is committed to protecting your personal data.
   This Privacy Policy explains how we collect, use and protect your information.
   
2. Information We Collect
   We may collect:
   – Name
   – Billing and delivery addresses
   – Telephone number
   – Email address
   – Payment information
   – Purchase history
   – Website usage information
   Payment card details are processed securely by our payment providers and are not stored by us.
   
3. How We Use Your Information
   We use personal data to:
   – Process orders
   – Deliver products
   – Provide customer support
   – Comply with legal obligations
   – Prevent fraud
   – Improve our Website
   – Send marketing communications where consent has been provided
   
4. Legal Basis for Processing
   We process personal data on the basis of:
   – Contract performance
   – Legal obligations
   – Legitimate business interests
   – Consent (where required)
   
5. Data Sharing
   We may share information with:
   – Payment service providers
   – Delivery companies
   – Professional advisers
   – Regulatory authorities where required by law
   We do not sell personal information.
   
6. Data Retention
   We retain personal information only for as long as necessary for legal, accounting and business
   purposes.
   
7. Your Rights
   You have rights to:
   – Access your data
   – Correct inaccurate information
   – Request deletion of data
   – Restrict processing
   – Object to processing
   – Data portability
   – Withdraw consent
   To exercise these rights, contact us using the details below.
   
8. Cookies
   Our Website uses cookies to improve functionality and user experience.
   You may control cookie settings through your browser.
   
9. Contact Us
   Skilldeed Ltd t/a Honour & Co.
   Address: c/o Adams Beeny,
   4 Sudley Road
   Bognor Regis
   West Sussex
   PO21 1EU

Email: sales@honourandco.co.uk
Telephone: 0203 0263 903

Complaints
If you have concerns regarding the use of your personal data, you may contact us directly.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).

What information we collect

We hold personal data about you that you have given us during your visit to our website including your name and your email address.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports.

This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website.

Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Cookies contain information that is transferred to your computer’s hard drive.

These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit the Google page.

You may refuse to accept cookies by changing the settings on your browser. However, doing so may affect your ability to access or use certain parts of the Website.  We do not use cookies to collect personally identifiable information about you, track your behaviour or share information with 3rd parties.

What are your rights?

Under the regulations you have various legal rights, including the following.

You have the right to:

– see any data we hold about you free of charge

-have inaccuracies in any data held about you corrected

-have information erased (and forgotten by us), subject to retaining commercial and accounts information as described above)

-prevent direct marketing to you by us

-data portability (to be provided with an electronic copy of the data relevant to you)

-complain to the regulator (ICO)

You may request to see the data we hold about you, or instruct us on any of these rights you wish to invoke, by getting in touch via any method on the contact page. We will respond within 30 days.

You can also unsubscribe from our mailing list by clicking the ‘unsubscribe’ button at the bottom the newsletters or emails that we send you. This will result in your data being automatically erased from the relevant mailing list.

Links to other Websites

Our Website may include links to other websites of interest. If you have used these links to leave our site please note we cannot control and is not responsible for the contents or for any privacy or data collection policies they may employ.